{"id":20059,"date":"2024-09-26T15:54:53","date_gmt":"2024-09-26T13:54:53","guid":{"rendered":"https:\/\/cleura.com\/?post_type=docs&#038;p=20059"},"modified":"2025-07-08T10:48:33","modified_gmt":"2025-07-08T08:48:33","slug":"kundtjanst","status":"publish","type":"docs","link":"https:\/\/cleura.com\/sv\/resurser\/support\/kundtjanst\/","title":{"rendered":"Kontakta Cleuras kundtj\u00e4nst"},"content":{"rendered":"\n<p><strong>Beh\u00f6ver du hj\u00e4lp? Cleuras kundtj\u00e4nst finns h\u00e4r f\u00f6r dig.<\/strong><br>V\u00e5r kundtj\u00e4nst hj\u00e4lper dig med fr\u00e5gor inf\u00f6r k\u00f6p, allm\u00e4n information om v\u00e5ra tj\u00e4nster och felrapportering. Du f\u00e5r svar inom 24 timmar under v\u00e5ra \u00f6ppettider: m\u00e5ndag till fredag, 08.00\u201317.00 (CET).<\/p>\n\n\n\n<p>Vi finns h\u00e4r f\u00f6r att guida dig om du har funderingar kring Cleura Cloud, dina tj\u00e4nster eller beh\u00f6ver rapportera ett problem.<\/p>\n\n\n\n<p><strong>Observera:<\/strong> Teknisk support hanteras inte via detta formul\u00e4r. L\u00e4s mer om v\u00e5ra <a href=\"https:\/\/cleura.com\/sv\/resurser\/support\/supportpaket\/\">supportpaket<\/a> f\u00f6r teknisk hj\u00e4lp.<\/p>\n\n\n\n<p>Innan du skickar in en f\u00f6rfr\u00e5gan till Cleura kundtj\u00e4nst kan du ocks\u00e5 bes\u00f6ka v\u00e5r <a href=\"https:\/\/docs.cleura.cloud\">dokumentation<\/a> eller <a href=\"https:\/\/cleura.com\/sv\/resurser\/support\/\">support\u00f6versikt<\/a> \u2013 d\u00e4r hittar du ofta svar direkt.<\/p>\n\n\n\n<p>Fyll i formul\u00e4ret nedan s\u00e5 kontaktar vi dig s\u00e5 snart som m\u00f6jligt.<\/p>\n\n\n<div class=\"wpforms-container wpforms-container-full general-form wpforms-block wpforms-block-2a746740-339d-4f0f-abc7-3163d31f195c customer-service\" id=\"wpforms-13486\"><form id=\"wpforms-form-13486\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"13486\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/sv\/wp-json\/wp\/v2\/docs\/20059\" data-token=\"c69c7c0f5f233a779984ac8825509a7e\" data-token-time=\"1776323931\"><noscript class=\"wpforms-error-noscript\">Aktivera JavaScript i din webbl\u00e4sare f\u00f6r att fylla i formul\u00e4ret.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-13486-field_5-container\" class=\"wpforms-field wpforms-field-select customer-service-category wpforms-field-select-style-modern\" data-field-id=\"5\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-13486-field_5\">V\u00e4lj din supportkategori <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-13486-field_5\" class=\"wpforms-field-large wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-large\" data-search-enabled=\"\" name=\"wpforms[fields][5]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>V\u00e4lj din supportkategori<\/option><option value=\"General questions\"  class=\"choice-1 depth-1\"  >General questions<\/option><option value=\"Technical support\"  class=\"choice-2 depth-1\"  >Technical support<\/option><option value=\"Billing or account questions\"  class=\"choice-3 depth-1\"  >Billing or account questions<\/option><option value=\"Compliance questions\"  class=\"choice-4 depth-1\"  >Compliance questions<\/option><option value=\"Sales questions\"  class=\"choice-5 depth-1\"  >Sales questions<\/option><\/select><\/div><div id=\"wpforms-13486-field_1-container\" class=\"wpforms-field wpforms-field-textarea customer-service-textarea\" data-field-id=\"1\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-13486-field_1\">St\u00e4ll din fr\u00e5ga h\u00e4r <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-13486-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"St\u00e4ll din fr\u00e5ga h\u00e4r...\" required><\/textarea><\/div><div id=\"wpforms-13486-field_2-container\" class=\"wpforms-field wpforms-field-email customer-service-email\" data-field-id=\"2\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-13486-field_2\">Your email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-13486-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" placeholder=\"E-post\" spellcheck=\"false\" required><\/div><div id=\"wpforms-13486-field_6-container\" class=\"wpforms-field wpforms-field-html\" data-field-id=\"6\"><div id=\"wpforms-13486-field_6\">Vi behandlar dina personuppgifter i enlighet med v\u00e5rt <a href=\"https:\/\/cleura.com\/sv\/privacy-notice\/\">integritetsmeddelande<\/a>.<\/div><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"13486\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/cleura.com\/sv\/wp-json\/wp\/v2\/docs\/20059\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><div class=\"frc-captcha \" data-sitekey=\"FCMJ0U90J0RGUVD3\" data-lang=\"sv\" data-puzzle-endpoint=\"https:\/\/eu-api.friendlycaptcha.eu\/api\/v1\/puzzle\"><\/div>\n\t\t<noscript>You need to enable Javascript for the anti-spam check.<\/noscript><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-13486\" class=\"wpforms-submit button-form\" data-alt-text=\"Skickar...\" data-submit-text=\"Skicka din supportfr\u00e5ga\" aria-live=\"assertive\" value=\"wpforms-submit\">Skicka din supportfr\u00e5ga<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cleura.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Laddar\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1751964251059\"><strong class=\"schema-faq-question\"><strong>Vad hj\u00e4lper Cleuras kundtj\u00e4nst till med?<\/strong><\/strong> <p class=\"schema-faq-answer\">Vi hj\u00e4lper till med allm\u00e4nna fr\u00e5gor om tj\u00e4nster, konton och v\u00e4gleder dig till r\u00e4tt teknisk support vid behov.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1751964267195\"><strong class=\"schema-faq-question\"><strong>N\u00e4r f\u00e5r jag svar fr\u00e5n kundtj\u00e4nst?<\/strong><\/strong> <p class=\"schema-faq-answer\">Vi svarar inom 24 timmar p\u00e5 vardagar, mellan 08.00 och 17.00 (CET).<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1751964277596\"><strong class=\"schema-faq-question\"><strong>F\u00e5r jag teknisk support via detta formul\u00e4r?<\/strong><\/strong> <p class=\"schema-faq-answer\">Nej, teknisk support kr\u00e4ver en supportplan. Cleuras Kundtj\u00e4nst hj\u00e4lper dig att hitta r\u00e4tt kontaktv\u00e4g.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1751964288555\"><strong class=\"schema-faq-question\"><strong>Var hittar jag svar direkt?<\/strong><\/strong> <p class=\"schema-faq-answer\">Bes\u00f6k v\u00e5r <a href=\"https:\/\/docs.cleura.cloud\">dokumentation<\/a> eller <a href=\"https:\/\/cleura.com\/sv\/resurser\/support\/\">support\u00f6versikt<\/a> f\u00f6r omedelbar hj\u00e4lp.<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Beh\u00f6ver du hj\u00e4lp? Cleuras kundtj\u00e4nst finns h\u00e4r f\u00f6r dig.V\u00e5r kundtj\u00e4nst hj\u00e4lper dig med fr\u00e5gor inf\u00f6r k\u00f6p, allm\u00e4n information om v\u00e5ra tj\u00e4nster och felrapportering. Du f\u00e5r svar inom 24 timmar under v\u00e5ra \u00f6ppettider: m\u00e5ndag till fredag, 08.00\u201317.00 (CET). Vi finns h\u00e4r f\u00f6r att guida dig om du har funderingar kring Cleura Cloud, dina tj\u00e4nster eller beh\u00f6ver rapportera ett problem. Observera: Teknisk &#8230; <\/p>\n<div><a href=\"https:\/\/cleura.com\/sv\/resurser\/support\/kundtjanst\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":2,"featured_media":25637,"parent":19904,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[886],"class_list":["post-20059","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_badge-ingar"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cleura kundtj\u00e4nst \u2013 Kontakta oss f\u00f6r hj\u00e4lp och v\u00e4gledning<\/title>\n<meta name=\"description\" content=\"Kontakta Cleuras kundtj\u00e4nst vid fr\u00e5gor inf\u00f6r k\u00f6p, felanm\u00e4lan eller information. 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