The European cloud provider City Network today announced a new collaboration with Boost.ai, the inventor of the world’s most scalable conversational AI platform. Boost.ai enables enterprises and public sector organizations to automate customer service and internal support channels with AI. The collaboration with City Network in Sweden adds a cloud alternative for Boost.ai customers in industries and verticals with specific regulatory demands.
“We are delighted to add City Network’s cloud platform to our portfolio as a stable and reliable foundation for our market-leading conversational AI solution. Their compliant digital infrastructure, with built-in GDPR and data privacy functionality, will be an important cloud platform for the Swedish market, as we continue to grow our business in the public sector space and other industries with specific requirements when it comes to data privacy,” said Hadle Selsås, Chief Cloud Officer and co-founder Boost.ai.
Founded in Stavanger, Norway in 2016, Boost.ai has been growing rapidly in the Nordics and is continuing its expansion in the region and in other markets. The company’s no-code conversational AI enables enterprises to build and deploy AI-powered virtual agents at scale for both first- and second-line customer support, as well as internal use cases, while maintaining consistent resolution rates of 90%+. The Boost.ai platform is hosted as either a cloud service or installed on premise.
Boost.ai will be adding support for hosting on City Network’s Compliant Cloud, a digital infrastructure with built-in regulatory compliance for data privacy and GDPR. The collaboration is initially focusing on the Swedish market.
“I am thrilled about this collaboration with Boost.ai. As one of the leading conversational AI platforms the company is a very good example of how the digital transformation enables us to save money, increase service and make the world a little better. Combined with our cloud services it’s also delivered with complete control of the data”, said Johan Christenson, founder of City Network and VP Innovation.
Boost.ai specializes in enterprise-grade conversational artificial intelligence (AI). Inventor of the world’s most scalable conversational AI platform, Boost.ai empowers enterprises to automate customer service and internal support channels, enhance human efficiency and drive revenue with proprietary self-learning AI and a no-code solution that’s quick to deploy, easy to learn and highly scalable. Able to handle unlimited intents while consistently maintaining resolution rates of above 90 percent, virtual agents developed on Boost.ai’s platform are used by companies like Telenor, DNB and Silvercar by Audi to successfully automate thousands of interactions daily. Boost.ai is a privately held Norwegian software company founded in 2016 and part of the Nordic Capital portfolio, a leading private equity investor. Boost.ai is headquartered in Stavanger, Norway, with offices in Los Angeles, Oslo and Stockholm and Copenhagen.
About City Network
City Network is a leading global supplier of IT infrastructure cloud services based on OpenStack. The company delivers public, compliant and private clouds.
City Network is certified according to ISO 9001, 14001, 27001, 27010, 27013, 27017 and 27018 – internationally recognized standards for quality, sustainability and information security. The company’s services are available from more than 20 data centers around the world. With its Compliant Cloud, City Network ensures that customers adhere to demands originating from specific laws and regulations concerning auditing, reputability, data handling and data security, such as Basel, Solvency and GDPR. City Network is a part of Iver.
For more information, please contact:
Founder of City Network and VP Innovation
+46 733 31 21 36
Chief Marketing Officer, Boost.ai
+45 209 894 79