Certifications
Cleura is certified according to ISO 9001, ISO 14001, and ISO 27001:2022 – internationally recognised standards for Quality Management, Environmental Management and Information Security Management.
We list applicable ISO certificates and adherence on our services, regions and sub-processors page.
ISO 9001 – Quality
The ISO 9001 standard is well established and is accepted by the market worldwide. ISO 9001 certification also means responsible behaviour towards customers, staff and owners. ISO 9001 is a way to focus on constantly improving your company and its management system.
Quality management systems:
a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
Source: ISO 9001:2015
Scoped services
ISO 14001 – Environment
ISO 14001:2015 specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance. ISO 14001:2015 is intended for use by an organization seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.
- Enhancement of environmental performance;
- fulfilment of compliance obligations;
- achievement of environmental objectives.
Source: ISO 14001:2015
Scoped services
ISO 27001:2022 – Information Security
Cleura is certified under ISO 27001:2022, the latest version of the ISO 27001 standard. It incorporates requirements for information security, cybersecurity and privacy protection.
Of particular importance are the standard’s ICT business continuity requirements, ensuring Cleura’s preparedness for and ability to recover from incidents.
Read more about ISO 27001, the world’s best-known standard for information security management systems (ISMS).