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Professional Services Prislista

Timpriser och olika nivåer av hjälp från vårt professional services team.
Alla priser listas exklusive moms.
Välj valuta

Grundläggande teknisk support


  • Grundläggande felsökning
  • Problem med användarnamn & lösenord
  • Avinstallera / ominstallation av grundläggande program
  • Verifiering av korrekt maskinvaru- och mjukvarukonfiguration
  • Hjälp med att navigera runt applikationsmenyer
07:00 -18:00
Standardavgift
18:00 - 22:00
Standardavgift * 1,5
22:00 - 07:00
Standardavgift * 2
Helgdagar och helger
Standardavgift * 2
Kundens lokala tidszon
Standardavgift

Fördjupad teknisk support


  • Djupgående felsökning
  • Reparation av programvara
  • Diagnostisk testning
  • Verktyg för fjärrstyrning
07:00 -18:00
Standardavgift
18:00 - 22:00
Standardavgift * 1,5
22:00 - 07:00
Standardavgift * 2
Helgdagar och helger
Standardavgift * 2
Kundens lokala tidszon
Standardavgift

Teknisk support på expertnivå


  • Felsökning för expertnivå
  • Designa och utveckla handlingsplaner
  • Testfallsmiljö
07:00 -18:00
Standardavgift
18:00 - 22:00
Standardavgift * 1,5
22:00 - 07:00
Standardavgift * 2
Helgdagar och helger
Standardavgift * 2
Kundens lokala tidszon
Standardavgift

Arkitektur


  • Arkitektonisk design
  • Cloud Adoption Expertis
  • DevOps-metodik
07:00 -18:00
Standardavgift
18:00 - 22:00
Standardavgift * 1,5
22:00 - 07:00
Standardavgift * 2
Helgdagar och helger
Standardavgift * 2
Kundens lokala tidszon
Standardavgift

Basic level technical support


  • Basic troubleshooting
  • Username & Password problems
  • Uninstalling/reinstalling basic software applications
  • Verification of proper hardware and software setup
  • Assistance in navigating around application menus

In-depth technical support


  • In-depth troubleshooting
  • Software repair
  • Diagnostic testing
  • Remote control tools

Expert level technical support


  • Expert level troubleshooting
  • Designing and developing courses of action
  • Test case environment

Architect
 


  • Architect design
  • Cloud Adoption Expertise
  • DevOps Methodology

Compute instances

Compute instances using local storage

Containers

Provisioning of compute instances & containers


Provisioning of compute instances (aka virtual servers) can be done through City Controlpanel (CCP), our custom built cloud management system. CCP is the perfect place to start your City Cloud journey where you can easily create, scale and build your stack from the ground up by utilising our storage and networking features. Combined with Orchestration and our powerful APIs, you can automate your entire it infrastructure in City Cloud.

The benefits of deploying compute instances in City Cloud

This is a customer success story...

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This is a customer success story...

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