Deployment Models in Cleura Cloud

This Cleura Cloud deployment models page outlines our three available IaaS options — Cleura Compliant Cloud, Cleura Public Cloud, and Cleura Private Cloud — to help you choose the best fit for security, scalability, and regulatory compliance.

Overview of Cleura Cloud Deployment Models – a shared baseline

Cleura Compliant Cloud, Public Cloud and Private Cloud share the same baseline in terms of open source software and feature set, and can differ in terms of hardware, datacenter setup and other parameters to meet regulatory compliance requirements. Generally speaking, you will get the same features and experience across the board however you choose to consume cloud resources from Cleura.

Cleura Compliant Cloud

IaaS for regulated industries that require the flexibility and efficiency of a pay-as-you-go IaaS while adhering to industry specific requirements regarding security and compliance.

Cleura Public Cloud

An open cloud workhorse allowing you to quickly get your infrastructure up and running – all you need to do is to create an account.

Cleura Private Cloud

Private Cloud from Cleura is a turnkey solution for anyone that requires their own complete OpenStack-based cloud, either in their own datacenter or in Cleura’s datacenter regions.

Comparing Cleura Cloud deployment models: Compliant vs. Public vs. Private

Find out how Cleura Public Cloud and Compliant Cloud differ in terms of the platform, terms, security and compliance.
For Cleura Private Cloud all parameters, including location and compliance, can be tailored to your organisation's needs.

• Cloud Platform
• Agreement & SLA
• Security & Compliance
• Data centers

	Cleura Public Cloud	Cleura Compliant Cloud
Multi-tenant cloud Cleura Public Cloud and Compliant Cloud are separate multi-tenant, fully scalable clouds. Customers can sign up to Public Cloud online, and the multi-tenancy is shared between those customers. Compliant Cloud requires a dedicated signed agreement and the multi-tenancy is only shared between Compliant Cloud customers.
Self-service capabilities Cleura Cloud Management Panel (CCMP) and APIs enable you to easily and programatically use cloud computing resources. Read more about our tooling.
Vendor-neutral cloud Our cloud deployment models are based on OpenStack, one of the largest and most active open source projects in the world. This gives you a cloud platform with full flexibility and vendor independence. It allows you to scale out in any other OpenStack-based cloud, connect private clouds and switch providers at will.
Professional services Our technicians and architects excel in open source solutions for cloud computing and distributed cloud storage. We can help your organization every step of the way. Whether you need us for various levels of technical support, deployment of an OpenStack cloud environment or a Ceph storage cluster, we have the knowledge and experience to guide you through the entire process. Read more about Professional Services.
Managed services Our Managed Services team can remotely ensure that your infrastructure and platform services are taken care of 24/7/365. These add-on services can be applied to any part of your Cleura infrastructure and allows you to focus on what you do best while we do the same thing. Read more about Managed Services.
Hybrid cloud ready Public Cloud: With standard tools. Compliant Cloud: With high-performance, customised networking and professional services available.
Cloud regions We offer Compliant Cloud, Public Cloud and Private Cloud in multiple cloud regions. Read more about our Regions & Services.	3 Stockholm: STO2 Karlskrona: KNA1 Frankfurt: FRA1	1 (3) Stockholm: STO-COM (with 3 Availability Zones) Stockholm: STO1HS Stockholm: STO2HS
Availability zones Our availability zones (AZs) are interconnected by high-bandwidth, fully redundant, low-latency fiber networks. This ensures your workloads can seamlessly shift between availability zones without compromising performance.		3
Tailored features & services Need a customised setup or new features? Tailor your cloud experience with our adaptable methods to succeed with your business strategy. We are always open to collaborate and help you achieve your business objectives with Cleura.

	Cleura Public Cloud	Cleura Compliant Cloud
SLA 99.90% - 99.99% Clear metrics for availability and response times, ensuring reliable service delivery and support.
Agreement	Standard Clear, standardised terms enabling you to quickly get started.	Tailored An agreement tailored to your needs, taking into account your security and compliance requirements, and a data processing agreement (DPA) adapted to your specific processing activities.
Support All Cleura customers have access to Customer service, documentation, and our tutorials free of charge.	Free & paid In addition to free customer serice, we offer paid support plans for improved response times and additional technical support.	Paid Cleura Compliant Cloud always comes with a paid support plan to ensure rapid response times and additional technical support.
Maintenance schedule	Fixed Fixed maintenance schedule.	Flexible Maintenance schedule can be discussed to minimise impact on your applications.

	Cleura Public Cloud	Cleura Compliant Cloud
ISO 9001 certified ISO 9001:2015 outlines requirements for organizations to establish systems that drive continuous improvement and customer satisfaction. Its emphasis on risk-based thinking helps organizations optimize performance, enhance product quality, and maintain compliance with industry regulations.
ISO 14001 certified ISO 14001:2015 outlines requirements for organizations to manage their environmental responsibilities and reduce their ecological footprint. Its focus on risk management and continual improvement helps organizations proactively address environmental challenges and adapt to regulatory changes.
ISO 27001:2022 certified ISO 27001:2022 outlines requirements for information security, cybersecurity, and privacy protection. Its ICT business continuity requirements help organizations prepare for, respond to and recover from disruptive incidents.
EU data sovereignty Cleura will never, by its own mandate, transfer data outside of the data center region where the data was first provisioned by the user.
Dedicated logical access Compliant Cloud logical access goes through a dedicated secure entry gateway which only accepts the IP ranges you have specified.
Security & compliance	Standard Cleura Public Cloud is provided with a fixed, standard level of security.	Tailored Cleura Compliant Cloud is provided with the opportunity to discuss tailored measures like extended reporting, adapted backup schedules, cryptographic requirements or other steps to enable compliance with your unique requirements or specific certifications.
Data processing agreement	Standard Cleura Public Cloud offers a fixed, standard data processing agreement (DPA).	Tailored Cleura Compliant Cloud offers a data processing agreement (DPA) tailored to your specific processing activities.
NIS2 cybersecurity You have risks, we bring cybersecurity. Our cloud services offer security levels appropriate for different types of risks.	Standard Cleura Public Cloud offers a standard level of cybersecurity, which may be appropriate for some uses under NIS2. As a NIS2 entity, you are responsible for assessing whether Cleura Public Cloud offers sufficient security or whether you need a higher level of security, such as the one provided by Cleura Compliant Cloud.	Extended Cleura Compliant Cloud offers a higher level of cybersecurity, which may be appropriate for more demanding uses under NIS2. For example, Cleura Compliant Cloud offers availability zones, helping you meet especially stringent business continuity requirements, e.g. under NIS2 Article 21(2)(c). As a NIS2 entity, you are responsible for assessing how you can use Cleura Compliant Cloud.
Personnel screening Every team member with physical and/or logical access to our infrastructure is thoroughly screened to ensure a secure, trusted experience.	Standard	Extended Personnel access to Cleura Compliant Cloud requires a more extensive screening process.
Physical access controls Physical access controls protect access to hardware, such as servers and other equipment located in the data centers.	Standard Cleura Public Cloud physical access controls include requiring badge identification and authentication, as well as standard CCTV coverage.	Extended Cleura Compliant Cloud has extended physical access controls, including data centers with multi-layered security zones, second factor verification (such as biometric or badge+PIN), extended physical security (such as racks with tamper-proof seals), and CCTV covering every angle of Cleura’s IT stack.

Data centers Cleura uses must meet the following minimum requirements.	Cleura Public Cloud	Cleura Compliant Cloud
ISO 27001
100% renewable energy
Sustainability programme
ISO 14001
Multi-layer physical security zones For Compliant Cloud, we only select data centers with multi-layer physical security zones to prevent unauthorized access.
MSB Protection Class 3 We only select data centers which meet the Swedish Civil Contingency Agency's (MSB) description of a data center with Protection Class 3 (Skyddsnivå 3) according to MSB629.
Redundancy	TIER-2 TIER-2 means a single distribution path for power and cooling, with partial reduncancy of certain systems.	TIER-3 TIER-3 means full N+1 redundancy of all systems, including power supply and cooling distribution paths.
Security staff	24/7/365	24/7/365 on-site
Monitoring & surveillance	Standard CCTV at main entrance, cage entrance and inside cage, with alerts to security staff.	Extended Dedicated security control center with on-site staff, and enhanced CCTV detection and alert systems.

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