Professional Services Pricing

Hourly rates and levels of assistance provided by our professional services team.

All prices exclude VAT.

Basic level technical support

  • Basic troubleshooting
  • Username & Password problems
  • Uninstalling/reinstalling basic software applications
  • Verification of proper hardware and software setup
  • Assistance in navigating around application menus
07:00 -18:00
Standard fee
18:00 - 22:00
Standard fee * 1,5
22:00 - 07:00
Standard fee * 2
Holidays & weekends
Standard fee * 2
Customer local time zone
Standard fee
€105

In-depth technical support

  • In-depth troubleshooting
  • Software repair
  • Diagnostic testing
  • Remote control tools
07:00 -18:00
Standard fee
18:00 - 22:00
Standard fee * 1,5
22:00 - 07:00
Standard fee * 2
Holidays & weekends
Standard fee * 2
Customer local time zone
Standard fee
€135

Expert level technical support

  • Expert level troubleshooting
  • Designing and developing courses of action
  • Test case environment
07:00 -18:00
Standard fee
18:00 - 22:00
Standard fee * 1,5
22:00 - 07:00
Standard fee * 2
Holidays & weekends
Standard fee * 2
Customer local time zone
Standard fee
€195

Architect

  • Architect design
  • Cloud Adoption Expertise
  • DevOps Methodology
07:00 -18:00
Standard fee
18:00 - 22:00
Standard fee * 1,5
22:00 - 07:00
Standard fee * 2
Holidays & weekends
Standard fee * 2
Customer local time zone
Standard fee
€295

Basic level technical support

  • Basic troubleshooting
  • Username & Password problems
  • Uninstalling/reinstalling basic software applications
  • Verification of proper hardware and software setup
  • Assistance in navigating around application menus
$125
€105
995 SEK

In-depth technical support

  • In-depth troubleshooting
  • Software repair
  • Diagnostic testing
  • Remote control tools
$165
€135
1295 SEK

Expert level technical support

  • Expert level troubleshooting
  • Designing and developing courses of action
  • Test case environment
$195
€160
1995 SEK

Architect
 

  • Architect design
  • Cloud Adoption Expertise
  • DevOps Methodology
$245
€200
2495 SEK
Professional Services Agreement
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