Cleura Price List

Professional Services Pricing

Hourly rates and levels of assistance provided by our professional services team.

All prices exclude VAT.

Basic level technical support


  • Basic troubleshooting
  • Username & Password problems
  • Uninstalling/reinstalling basic software applications
  • Verification of proper hardware and software setup
  • Assistance in navigating around application menus
07:00 -18:00
Standard fee
18:00 - 22:00
Standard fee * 1,5
22:00 - 07:00
Standard fee * 2
Holidays & weekends
Standard fee * 2
Customer local time zone
Standard fee

In-depth technical support


  • In-depth troubleshooting
  • Software repair
  • Diagnostic testing
  • Remote control tools
07:00 -18:00
Standard fee
18:00 - 22:00
Standard fee * 1,5
22:00 - 07:00
Standard fee * 2
Holidays & weekends
Standard fee * 2
Customer local time zone
Standard fee

Expert level technical support


  • Expert level troubleshooting
  • Designing and developing courses of action
  • Test case environment
07:00 -18:00
Standard fee
18:00 - 22:00
Standard fee * 1,5
22:00 - 07:00
Standard fee * 2
Holidays & weekends
Standard fee * 2
Customer local time zone
Standard fee

Architect


  • Architect design
  • Cloud Adoption Expertise
  • DevOps Methodology
07:00 -18:00
Standard fee
18:00 - 22:00
Standard fee * 1,5
22:00 - 07:00
Standard fee * 2
Holidays & weekends
Standard fee * 2
Customer local time zone
Standard fee

Basic level technical support


  • Basic troubleshooting
  • Username & Password problems
  • Uninstalling/reinstalling basic software applications
  • Verification of proper hardware and software setup
  • Assistance in navigating around application menus

In-depth technical support


  • In-depth troubleshooting
  • Software repair
  • Diagnostic testing
  • Remote control tools

Expert level technical support


  • Expert level troubleshooting
  • Designing and developing courses of action
  • Test case environment

Architect
 


  • Architect design
  • Cloud Adoption Expertise
  • DevOps Methodology

Choose currency